we are currently experiencing technical difficulties. If you wish to order a gift card please note that due to unforeseen issues with suppliers these will not be able to be dispatched until 11th August at the earliest.

Claim A Replacement Gift Card

As the retail sector re-opens we have begun to reissue gift cards to people whose cards expired from the 9th of March 2020 onwards. If you have a gift card that expried in this period please email giftcard@forcardiff.com with the card number and security code from the back of your card and the address that you would like your replacement card to be sent out to.

We cannot reissue a gift card if you do not have the card number and security code details.

Your new card will be valued for one year from reissue.

Whilst we have begun to reissue cards we also appreciate that some people will not want to return to the city yet and we will continue to offer replacement cards to anyone whose card expires before August 1st 2020 at the earliest.