We are currently in conversation with our card provider around extending the expiration date on all FOR Cardiff gift cards whilst people are following social distancing procedures and not visiting the city centre.
Regardless of the outcome of this conversation we would like to ensure card holders that nobody will lose the balance of their card as a result of this outbreak.
If you currently posses a FOR Cardiff gift card that expired on or after the 9th of March 2020 please hold onto it – once the outbreak has subsided we will issue replacement cards equal to your current remaining balance. We can only issue a replacement card if you keep a record of your card number and security code, the best way to do this is to keep hold of the card itself.
We will provide an update from our supplier about extensions to the expiry date of currently live cards as soon as the information is available to us.